HÔTEL UNIVERSEL

4 stars
Hotel Region: Bas-Saint-Laurent City : Rivière-du-Loup

With 220 rooms and suites, restaurants, an indoor pool, health centre, Nordic spa and saunas, this hotel will fulfill all your needs under one roof. The convention centre boasts 17 conference rooms able to accommodate 10 to 1,500 people and equipped with all the technical facilities needed for a successful event.

TripAdvisor
Traveler Rating
338 reviews
Toll free : 1 800 265-0072
Telephone : 418 862-9520
E-mail

Location

Activities and services

Activities

  • Fitness room
  • Waterslides
  • Golf within10 km
  • Snowmobiling
  • Indoor pool
  • Cross-country skiing within 10 km
  • Summer theatre
  • Cycling within 10 km

Services

  • Internet access : high-speed
  • Internet access : free wireless
  • Pets permitted for a fee
  • Elevator
  • Bar
  • Spa
  • Storeroom
  • Daily housekeeping
  • Indoor fireplace
  • Babysitting
  • Washer / dryer
  • Reception
  • Storage for bicycles
  • Storage for snowmobiles
  • Storage for skis
  • Banquet, meeting, conference room
  • Theatre/auditorium
  • Shared room
  • Sauna
  • Outdoor hot tub
  • Indoor hot tub
  • Public telephone
  • Television

Vehicle and Parking Services

  • Free outdoor parking
  • Electric vehicle charging station

Signs and shuttles

  • Tourist signs (blue)
  • Public transportation nearby
  • Intercity bus
  • Train (km)
  • Shuttle : bus station

Rental services

  • Snowmobile rental
  • Bike rental

Restaurant and food services

  • Breakfast
  • Lunch
  • Dinner

Accessibility

  • Full access (Kéroul)

Related services and activities

Auditorium / theatre:

Seal of quality

Green Key

Amenities

Units

  • 207 rooms
  • 13 suites

Amenities

  • Internet access : high-speed
  • Internet access : wireless
  • Air conditioning
  • Whirlpool
  • Fireplace
  • DVD player
  • Microwave
  • Mini fridge
  • Private bathroom
  • Telephone
  • Television
  • Non-smoking units

Schedules and rates

Open year round

Rates

  • Maximum for the least expensive unit (double occupancy) : $119

Payment methods

  • Visa
  • MasterCard/Euro Card
  • American Express
  • (JCB) Japan Credit Bureau
  • Direct payment accepted

Traveler Rating and Reviews

Traveler Detailed Ratings

4.0 (338reviews)

Location
4.0
Sleep Quality
4.0
Rooms
4.0
Service
4.0
Value
4.0
Cleanliness
4.5

Traveler Last Reviews



2017-06-27
rinog530
Professional Spa employees

I really enjoyed my first experience at the SPA. The staff was very nice and very professional. When we got to the spa, I was offered a more reasonable size gown for the spa since the one offered in...  Read full review


2017-06-25
Ben M
Staff was super nice (Emilie) and friendly, would go back anytime

It's a good size hotel with lots of amenities including spa and convention center. It's not new and like all older hotels bathrooms are a bit smallish but it's really clean. The front car entrance...  Read full review


2017-06-23
bigshine92
Nice hotel

Enjoyed our stay here. The hotel was clean staff friendly and rooms nice. Pool was a little small and the hot tub needed a cleaning (scum stains around the water line) and wasn't hot at all. But...  Read full review