HÔTEL UNIVERSEL

3 stars
Hotel Region: Québec City and Area City : Québec CityDistrict : Borough of Sainte-Foy - Sillery - Cap-Rouge

Enjoy a relaxing, cozy getaway at this well-situated Québec City hotel. Exotic atrium and indoor Scandinavian spa. The establishment’s 182 rooms are sure to please tourists and business travellers alike. Features an on-site Boston Pizza restaurant and seven conference rooms for groups of 10 to 350 people. Free outdoor parking.

TripAdvisor
Traveler Rating
378 reviews
Toll free : 1 800 463-4495
Telephone : 418 653-5250
E-mail

Location

Activities and services

Activities

  • Fitness room
  • Golf within10 km
  • Indoor pool
  • Cross-country skiing within 10 km
  • Cycling within 10 km

Services

  • Internet access : free wireless
  • Pets permitted for a fee
  • Elevator
  • Bar
  • Spa
  • Storeroom
  • Daily housekeeping
  • Entirely non-smoking establishment
  • Indoor fireplace
  • Reception
  • Storage for bicycles
  • Storage for skis
  • Banquet, meeting, conference room
  • Shared room
  • Sauna
  • Indoor hot tub
  • Public telephone
  • Television

Vehicle and Parking Services

  • Free outdoor parking

Signs and shuttles

  • Public transportation nearby

Rental services

  • Car rental

Restaurant and food services

  • Breakfast
  • Lunch
  • Dinner

Accessibility

  • Full access (Kéroul)

Related services and activities

Amenities

Units

  • 182 rooms

Amenities

  • Internet access : high-speed
  • Internet access : wireless
  • Air conditioning
  • Whirlpool
  • Kitchenette
  • Microwave
  • Mini fridge
  • Private bathroom
  • No carpeting
  • Telephone
  • Television
  • Non-smoking units

Schedules and rates

Open year round

Payment methods

  • Visa
  • MasterCard/Euro Card
  • American Express
  • Direct payment accepted

Traveler Rating and Reviews

Traveler Detailed Ratings

3.0 (378reviews)

Location
3.5
Sleep Quality
3.5
Rooms
3.5
Service
3.5
Value
3.5
Cleanliness
3.5

Traveler Last Reviews



2017-05-22
Stephanie R
Very noisy hotel poor sleep quality

We had a king suite with atrium view. This was such a noisy room. The noise from the kids playing in the pool and the birds were non stop up until 10pm at night.. moreover the birds located in the...  Read full review


2017-05-14
washerman2004
Don't waste your time and money?

The rooms are dated with paint chipping off the walls. The hotel has a restaurant Boston Pizza attached to it . The service was terrible ,waited for half an hour before the waitress even came by ,I...  Read full review


2017-04-30
Eric M
rented the Uniloft

When we rented via Tripadvisor, it did not say that it was not a loft inside the hotel but in a adjacent building. Which is fine until you want to use the pool. Gives us better parking on the other...  Read full review