HÔTEL UNIVERSEL

3 stars
Hotel Region:Québec City and Area City : Québec CityDistrict : Borough of Sainte-Foy - Sillery - Cap-Rouge

Enjoy a relaxing, cozy getaway at this well-situated Québec City hotel. Exotic atrium and indoor Scandinavian spa. The establishment’s 182 rooms are sure to please tourists and business travellers alike. Features an on-site Boston Pizza restaurant and seven conference rooms for groups of 10 to 350 people. Free outdoor parking.

1 800 463-4495 Toll free
418 653-5250
TripAdvisor
Traveler Rating
424 reviews

Location

Activities and services

Activities

  • Fitness room
  • Golf within10 km
  • Indoor pool
  • Cross-country skiing within 10 km
  • Cycling within 10 km

Services

  • Internet access : free wireless
  • Pets permitted for a fee
  • Elevator
  • Bar
  • Spa
  • Storeroom
  • Daily housekeeping
  • Entirely non-smoking establishment
  • Indoor fireplace
  • Reception
  • Storage for bicycles
  • Storage for skis
  • Banquet, meeting, conference room
  • Shared room
  • Sauna
  • Indoor hot tub
  • Public telephone
  • Television

Vehicle and Parking Services

  • Free outdoor parking

Signs and shuttles

  • Public transportation nearby

Rental services

  • Car rental

Restaurant and food services

  • Breakfast
  • Lunch
  • Dinner

Accessibility

  • Full access (Kéroul)

Related services and activities

Amenities

Units

  • 182 rooms

Amenities

  • Internet access : high-speed
  • Internet access : wireless
  • Air conditioning
  • Whirlpool
  • Kitchenette
  • Microwave
  • Mini fridge
  • Private bathroom
  • No carpeting
  • Telephone
  • Television
  • Non-smoking units

Schedules and rates

Open year round

Payment methods

  • Visa
  • MasterCard/Euro Card
  • American Express
  • Direct payment accepted

Traveler Rating and Reviews

Traveler Detailed Ratings

3.0 (424reviews)

Location
3.5
Sleep Quality
3.5
Rooms
3.5
Service
3.5
Value
3.5
Cleanliness
3.5

Traveler Last Reviews



2017-09-18
lyndalaj
Loved the spa and pool area!

Nice cozy rooms, it was very quiet and the bed was confortable, we had a good night's sleep. We also enjoyed the pool and spa, although the sauna was not usable. We had a delicious dinner at the...  Read full review


2017-09-06
Lucy S
Little attention to detail

We stayed for 6 nights. First night we stayed in a room where the toilet did not work. The Manager was good about moving us quickly to a new room. Thereafter service was quite poor - room didn't get...  Read full review


2017-09-05
What you see is not what you get

I found this as on trip advisor. Saw the great reviews, awesome pics, thought it was a steal. Interesting, not all rooms are as the pictures show. I'm assuming there's renovations on the way? Really...  Read full review